Privacy Policy

TERMS & CONDITIONS

Studio 338 believes in treating everyone with whom it works or communicates with respect, and that includes you. This also means respecting your privacy to the best of our ability. That means that we will not abuse or misuse the information you give us in any way. We won’t sell your information to anyone, or give it to other companies (other than within the Studio 338 group or companies) or individuals. We won’t load up your email with junk (just an occasional email from us if you choose) or call you with any sales messages. In short, your information is safe with us.

If you need further information, please refer to the Studio 338’s privacy policy below...

STUDIO 338 INTERNET PRIVACY AND COOKIES POLICY

General:

At Studio 338 we are committed to safeguarding and preserving the privacy of our visitors. This privacy policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit www.studio338.co.uk(“Website”) and how we use cookies on this Website. We do update this policy from time to time so please do review this policy regularly albeit we will advise you of any update via email or pop-up on your next visit following any such update in any case.

Information that we collect:

In running and maintaining our Website we may collect and process the following data about you: Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

Information provided voluntarily by you. For example, when you register for information (including name, date of birth, residential address, email address, telephone number, payment information and location data). Information that you provide when you communicate with us by any means.

Information that you provide when you purchase tickets for Studio 338 events via third-party websites such as Resident Advisor or Ticket Tailor.

Occasionally we may receive information about you from other sources, for example from any third party websites, applications or sign-in services (such as Facebook Connect) that integrate or communicate with the Website in relation to you. If so, we will add this information to the information we already hold about you in order to help us carry out the activities listed below.

In certain cases you will be required to indicate your consent to the processing of your information as set out in this privacy policy when you first submit such information to Studio 338.

Use of cookies:

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our Website. We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data which does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.

Use of your information:

From 25th May 2018, under applicable Data Protection Law we may only process your information if we have a “legal basis” (i.e. a legally permitted reason) for doing so. For the purposes of this privacy policy our legal basis for processing your information is based on the provision of your consent.

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

To provide information to you that you request from us relating to our products, services, promotions, offers and competitions.

To inform you of any changes to our Website, services or goods and products.

We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.

Offensive or inappropriate content on the Website

If you post or send offensive, inappropriate or objectionable content anywhere on the Website, or otherwise engage in any disruptive behaviour on the Website, Studio 338 may use your personal information to stop such behaviour.

Where Studio 338 reasonably believes that you are or may be in breach of any of the laws of England or Wales (for example, but without limitation, because content you have posted may be defamatory), Studio 338 may use your personal information to inform relevant third parties such as your employer, school, e-mail/Internet provider or law enforcement agencies about the content and your behaviour.

Storing your personal data:

In operating our Website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, so sending such information is entirely at your own risk.

How long will Studio 338 keep my personal information?

We will hold your personal information on our systems until your registration is cancelled.

If you wish to cancel your Website registration, your account will be deleted upon receipt of notification to cancel. Once an account is deleted, personal information attaching to that account will not be used or processed by Studio 338, and will be deleted within one month of notification of account cancellation.

Where you contribute to a Website, Studio 338 will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.

You can request for us to remove your data by emailing info@studio338.co.uk.

Disclosing your information:

We will not disclose your personal information to any other party other than in accordance with this privacy policy and in the circumstances detailed below:

In the event that we sell any or all of our business and then only to the buyer and its professional advisors.

Where we are legally required by law to disclose your personal information.

To further fraud protection and reduce the risk of fraud.

Third party links:

On occasion we may include links to third parties on the Website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

What if I am a user aged 16 or under?

If you are aged 16 or under, please obtain your parent or guardian’s permission before you provide personal information to a Website, if asked to do so on the Website. Users without this consent are not allowed to provide us with personal information.

What if I am accessing a Website outside the UK?

The Website is published in the UK. All personal information submitted by you to a Website will be processed in accordance with this Privacy Policy (and any local terms that apply on a Website) unless terms on the Website specify otherwise.

Changes to Studio 338’s Privacy Policy

This privacy policy may be updated from time to time. In the event of such update, you will be notified of such changes in summary form by email or via pop-up screen on your next visit to the Website.

Access To Information

You have the right to request a copy of personal information Studio 338 holds about you, and to have any inaccuracies corrected, under the Data Protection Act. We are entitled to charge a nominal fee to process such requests (currently £10 per request) and request that you provide proof of your identity in the form of two items of approved photographic identification (eg a passport and drivers’ licence). We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Please address any requests (including requests to cancel registration or membership) or questions about this Privacy Policy to:

Raduga LTD,
28 Hancock,
Road London,
E3 3DA